FAQ

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content and images are the property of JAKE & META, LLC. All rights reserved.

    Every image has a story is a registered trademark of JAKE & META, LLC.


  • Privacy Policy
  • JAKE & META does not share, sell, or rent e-mail addresses or any other personal information with any third parties.





    Security

    Our orders are processed using PayPal Merchant Services, and all information transmitted during the order process is secure at all times. Please visit the PayPal Privacy Policy for more information.





    Printing and Packaging Specs

    PAPER: Note card paper weight is 80 lb. cover.

    SIZE: Note cards measure 3.5 x 4.88 in. when folded. Letterpress flats measure 4.625 x 6.25 in.

    ENVELOPES: Occasionally envelope colors may vary, depending on availability.

    PACKAGING: Note card sets-of-6 are packaged in clear, resealable slip covers. Duos are packaged in dual-view vinyl sleeves.

    ENVIRONMENT: Paper is forest stewardship council (FSC) certified, contains 10% recycled material, and contains no bleach.

    PRINTING: All materials are printed in North Carolina, using vegetable-based inks, with the exception of the letterpress flats which are printed in New York.


  • Shipping & Delivery
  • Shipping rates are based on your shopping cart pre-tax dollar total, have recently been lowered for the $29-100 ranges, and are as follows:

    STANDARD (USPS first class and priority):

  • up to $28 = $3
  • $29-$70 = $4
  • $71-$100 = $5
  • over $100 = FREE SHIPPING


  • JAKE & META will ship all orders within 2-3 business days, with every effort made to process EXPRESS orders within 1 business day. We will notify customers within 24 hours if for some reason your order is delayed or was unable to be processed.


  • Sales Tax
  • JAKE & META charges North Carolina sales tax (currently 6.75%) for merchandise ordered and shipped to locations within North Carolina. Sales tax is based on the shipping address, not the billing address.


  • Return Policy
  • Please notify us within 24 hours in the event your merchandise was damaged during shipment. In such a case, we will exchange the item or credit your account.



    Though we're sure you will be completely satisfied with your selection, JAKE & META will exchange items that are shipped back to us in their original packaging and in resalable condition (freight costs will be the responsibility of the customer).



    JAKE & META reserves the right to change its terms and conditions at any time and without prior notice. We will make every effort to have current terms and conditions posted at all times.